LET’S TRANSFORM YOUR BUSINESS!

The key phrase here is “YOUR BUSINESS.” You see, our philosophy is that none of our clients are exactly alike. Your goals, your employees, and the tools you already use today are unique. Therefore the services we bring to you should be tailored to your needs. We don’t ask you to “fit the mold”, we help design the mold that’s the perfect fit for you.

FULLY MANAGED IT SERVICES

Our “all-in” offering that gives your team virtually unlimited access to our own, including the day-to-day operational support they need to be successful. At Three Arrow Group, our Managed Services offering is designed to scale with you, with simple per-user pricing for all the support and strategic guidance your team needs to succeed.

CORE SERVICES

  • Monitoring and automated issue remediation for servers, workstations, and network equipment.

  • Patch management for Windows, Mac, Linux, and mobile devices.

  • Endpoint Detection and Response security tools to keep you compliant.

PROACTIVe SUPPORT

  • Continuous development of documentation and best practices.

  • Regular preemptive environment reviews to identify and prevent issues before they happen.

  • Efficient user management - handle new user onboardings and offboardings with ease.

  • Unlimited remote and, if desired, onsite support for the issues that do arise.

STRATEGIC GUIDANCE

  • Technology planning and strategy with a “30,000 foot view”

  • Alignment of your technology and tools with your organization’s goals and targets.

  • Compliance consulting and expertise with a wide range of cybersecurity frameworks and tools.

  • CRM and ERP implementation guidance and project management.

  • Budget Preparation and Roadmapping: Identify and appropriately plan for your technology spending - don’t be caught off guard with unexpected projects and expenses.

STRATEGY-FOCUSED CONSULTING

You know what they say: Teamwork makes the dream work! Maybe you have an internal IT team in place, or are already working with another vendor for your day-to-day support and just need a little help on a specific project, implementation, or compliance requirement. Our strategy-first consulting services allow us to come alongside your existing team and support your individual needs.

Whether you need us four hours a month, or four hours a day, we’ll work with you to design an engagement that fits exactly what you need. This unique approach can be perfect for things like…

  • IT audits and compliance framework reviews

  • Project management for infrastructure upgrades or application implementations

  • Supplementing your internal team to provide extra capacity for a large project or implementation

  • Design and configuration of certain CRM and ERP platforms

  • Help desk and support team designs and best practices